Upgrade Your Hospitality Membership & Loyalty Program with Digital Cards
Enhance guest experiences, reduce costs, and increase engagement with personalized digital membership and loyalty cards.
TRUSTED BY LEADING HOSPITALITY BRANDS











Why Hospitality Businesses Are Moving to
Digital Membership & Loyalty Cards
Physical Cards
Old
❌ High Printing Costs: Traditional loyalty cards are costly to produce and distribute.
❌ Limited Engagement: Missed opportunities to personalize guest experiences with real-time updates.
❌ Lost & Forgotten Cards: Guests frequently misplace their loyalty or membership cards, leading to lost engagement and benefits.
Digital Cards
New
✅ Reduce Costs: Eliminate the need for physical cards and mailing expenses.
✅ Instant Delivery & Updates: Provide members with immediate access to their rewards and real-time updates.
✅ Increase Guest Engagement: Share personalized offers, event invitations, and exclusive benefits.
✅ Seamless Integration: Works with your existing CRM and loyalty program software.
What’s Included in a Digital Loyalty or
Membership Card for Hospitality?
Whether you manage a luxury resort, a hotel chain, a restaurant, or a private members’ club, our digital cards are designed to enhance your guest experience.

Front of the Card
Displays the hotel, resort, or loyalty program’s logo, guest’s name, membership tier (e.g., Silver, Gold, Platinum), and a barcode or QR code for seamless check-ins, rewards tracking, and VIP access.

Back of the Card
Lists exclusive perks such as free upgrades, late checkouts, dining discounts, and spa access. Also includes links to book reservations, check reward points, and view upcoming offers.

Push Notifications
Engages guests with personalized stay reminders, exclusive discounts, last-minute upgrades, and VIP event invitations.
Tailored Digital Solutions for Hospitality
Our digital membership and loyalty card solutions are designed to meet the needs of:

Hotels & Resorts

Spas & Wellness Centers

Private & VIP Clubs

Casino & Entertainment Venues

Restaurants & Dining Programs
FAQs
How do digital membership and loyalty cards work?
Digital membership and loyalty cards are electronic versions of traditional physical cards. When a guest signs up or earns a reward, they receive a personalized digital card via email or SMS. These cards can be stored in Apple Wallet or Google Wallet for easy access.
How are digital membership cards distributed to guests?
Digital membership and loyalty cards are delivered instantly through multiple distribution channels:
• Email: Guests receive a direct link to download their card.
• SMS/Text: A text message with a link to their digital card.
• Member Portal: If applicable, guests can access and download their cards from a secure login portal.
You can customize the delivery method based on your brand’s preferences.
How can guests download and use their digital membership card?
Does the digital membership card integrate with our hospitality management system?
Yes, our digital membership and loyalty cards integrate seamlessly with most major CRM and loyalty program software. This ensures that guest data stays up to date and allows for the automatic generation and distribution of digital cards.
We support direct integration with popular CRMs, including:
• Salesforce
• Blackbaud Altru + Raiser’s Edge NXT
• Tessitura Network
• PatronManager
• NEON CRM
• Spektrix
• ACME Ticketing
Additionally, through Zapier, we can connect with over 700+ CRMs and apps for customized workflows. This includes platforms like:
• Dynamics 365
• Bloomerang
• Kindful
• Salsa CRM
• Keela
• HubSpot
• SugarCRM
• iMIS
If your system isn’t listed, don’t worry—we offer custom integration solutions to meet your hospitality business’s needs.
Can the digital membership card be customized to match our branding?
Yes! Your digital membership or loyalty card can be fully customized with your brand’s logo, colors, guest information, rewards balance, and more. You can also add links to exclusive perks, reservation details, or upcoming promotions.
What happens if a guest loses their digital membership card?
No problem! Since digital cards are stored on the guest’s phone, they are less likely to be lost than physical cards. However, if a guest deletes their card or loses their device, they can easily retrieve it by:
• Accessing the original email or SMS with the download link.
• Contacting your customer service team for a new link.
How secure are digital membership and loyalty cards?
Our digital cards use advanced encryption and unique identifiers to ensure security. Guest data remains protected, and we never share information with third parties.
Can digital membership cards include special offers or event reminders?
Yes! You can add dynamic content to digital membership cards, including:
• Special Offers: Provide members with exclusive discounts and personalized deals.
• Event Invitations: Notify members of VIP events, special tastings, or hospitality promotions.
• Renewal Notices: Send automated reminders for loyalty point expiration or membership renewals.
How long does it take to set up digital membership cards?
Most hospitality businesses can launch digital membership and loyalty cards within a few weeks. Our team will guide you through the setup process, ensuring seamless integration with your systems.
Are digital membership cards compatible with all smartphones?
Yes! Digital membership and loyalty cards work on both iOS and Android devices. Guests with iPhones can store their cards in Apple Wallet, while Android users can use Google Wallet or save the card link for easy access.
Join the Growing List of Hospitality Brands Using Digital Membership Cards
Upgrade your membership and loyalty program today and start engaging with your guests in a seamless, modern way.